Privacy Policy of ReleaseAI

Effective Date: 10 January 2025

Release Interactive, a company registered in The Netherlands, operates the website www.release-ai.com and provides a range of AI-driven services under the name ReleaseAI (hereinafter referred to as “ReleaseAI”, “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, and protect your personal data when you use our website, applications, and services (collectively referred to as “Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.

Company Details:

• Company Name: Release Interactive
• Service Name: ReleaseAI
• Company Address: Maassluisstraat 1062 GS, Amsterdam, The Netherlands
• Email Address: service@release-ai.com
• Website: www.release-ai.com

1. Data Controller and Legal Compliance

If you reside in the European Economic Area (EEA) or Switzerland, Release Interactive, located at Maassluisstraat 1062 GS, Amsterdam, The Netherlands, is the data controller for your personal data. If you are located in other jurisdictions, Release Interactive may be the data controller depending on the specific service you are using.

We are committed to protecting your privacy and ensuring that your personal data is processed in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws, including the Dutch Data Protection Act (UAVG), the Swiss Federal Data Protection Act (DPA), and the UK Data Protection Act, as applicable.

2. Personal Data We Collect

We collect several types of personal data to provide and improve our Services. The types of personal data we collect include:

Personal Data You Provide

When you interact with us or create an account to use our Services, we may collect the following information:

• Account Information: When you create an account with us, we collect your name, email address, username, contact details, and account credentials (e.g., password, security questions). You may also provide us with your payment details and billing address for invoicing purposes.
• User Content: If you use our services to submit or upload content (such as text, files, images, or audio), we collect this information as part of your interaction with our Services.
• Communication Information: If you contact us via email or any other form of communication, we collect the content of those communications along with your name, email address, and any other relevant contact details.
• Other Information You Provide: We may collect additional information that you provide to us, such as responses to surveys, feedback, and information you provide during participation in promotions or contests.

Personal Data We Receive from Your Use of the Services

When you interact with our Services, we automatically collect certain information about how you use them, including:

• Log Data: This includes data such as your IP address, browser type and settings, referring URLs, and time and date of your requests to our Services.
• Usage Data: We collect data on your interactions with our Services, such as the specific pages or features you use, the content you view or engage with, your search queries, and any other actions you take within the Services.
• Device Information: We collect information about the devices you use to access our Services, such as device type, operating system, browser information, and device identifiers.
• Location Information: We may collect your approximate location based on your IP address or, if you grant permission, your precise location through GPS.
• Cookies and Similar Technologies: We use cookies and similar technologies to track activity on our website, store preferences, and enhance your user experience. For more information on how we use cookies, please see our Cookie Policy.

3. How We Use Your Personal Data

We use your personal data for various purposes, including:

• To Provide and Maintain Our Services: We use your personal data to provide our Services, such as processing your requests, responding to inquiries, and offering support.
• To Improve and Develop Our Services: We analyze the data we collect to enhance the functionality of our Services, fix bugs, and develop new features.
• To Communicate with You: We may use your contact details to send you notifications, updates about our Services, and promotional offers that may interest you.
• To Prevent Fraud and Ensure Security: We use your data to protect against fraud, abuse, and any unauthorized access to our Services.
• To Comply with Legal Obligations: We process personal data to comply with applicable laws, such as tax or regulatory requirements.

4. How We Share Your Personal Data

We do not share your personal data except in the following circumstances:

• Service Providers: We may share your personal data with third-party service providers who help us operate our business, such as hosting providers, cloud services, customer support platforms, payment processors, and other IT services. These providers are contractually obligated to process your personal data only in accordance with our instructions.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your personal data is transferred to a new entity.
• Legal and Regulatory Authorities: We may disclose your personal data to comply with applicable laws or to protect the rights, property, and safety of ReleaseAI, its users, or others. This may include responding to requests from law enforcement or regulatory bodies.
• Affiliates: We may share your personal data with our affiliates (entities under common control with ReleaseAI) for the purposes described in this Privacy Policy.
• Other Users and Third Parties: In some instances, we may allow you to share information with other users of our Services, such as when you use collaborative features or share content publicly. Please be aware that the information you share may be visible to others and is governed by their privacy policies.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of providing our Services, resolving disputes, and complying with legal obligations.

Specific retention periods may vary based on the type of data and the purpose for which it was collected. For example, if you have an active account, we will retain your data as long as your account is open. After account closure or inactivity, we will retain personal data as required by law or for legitimate business interests.

6. Your Data Protection Rights

Under the GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to certain conditions.
• Restriction of Processing: You may request the restriction of processing in certain circumstances, such as when you contest the accuracy of the data or object to its processing.
• Data Portability: You may request the transfer of your data to another provider, where applicable.
• Objection: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
• Withdrawal of Consent: If you have provided consent for processing, you can withdraw it at any time.

To exercise your rights, please contact us at service@release-ai.com. You also have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence.

7. Security of Your Personal Data

We take the security of your personal data seriously and implement appropriate technical, administrative, and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

8. International Data Transfers

As part of our business operations, your personal data may be transferred to and stored in countries outside the European Economic Area (EEA), the UK, or Switzerland. We ensure that such transfers are made in compliance with applicable data protection laws, using appropriate safeguards such as the Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the updated version of this document, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

10. How to Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: service@release-ai.com
• Address: Maassluisstraat 1062 GS, Amsterdam, The Netherlands

If you are located in the EU, you may also contact our Data Protection Officer at dpo@release-ai.com for further assistance.